Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Sylloria (“Sylloria,” “we,” “us,” or “our”). They govern your access to and use of sylloria.com, app.sylloria.com, our waitlist, public study links, and related products and services (collectively, the “Service”).

By creating an account, clicking an acceptance control, or using a part of the Service that displays these Terms, you agree to these Terms and acknowledge our Privacy Policy. Joining the waitlist alone does not create an account or constitute acceptance of account or product-use terms. Our Privacy Policy explains how we handle waitlist information.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of legal majority where you live, you may use the Service only with the permission of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not directed to children under 13, and children under 13 may not submit information or use the Service.

If you use the Service for an organization, you represent that you have authority to bind that organization. The consumer Service is not approved for school-directed use involving student education records unless Sylloria has a separate written agreement with the school.

2. Waitlist, availability, and beta features

Joining the waitlist does not create an account, guarantee access, establish a queue position, or promise a launch or invitation date. We may use the contact information you provide to send waitlist, launch, invitation, and early-access testing updates in accordance with our Privacy Policy. You may unsubscribe from promotional email at any time.

Some Service features may not yet be available. When launched, Sylloria may offer experimental, invitation-only, pilot, or beta features. We may add, change, limit, suspend, or discontinue features and may apply reasonable file, storage, rate, or usage limits.

3. Accounts

When account access is available, you must provide accurate information and keep it current. You are responsible for activity under your account and for protecting your password, authentication method, and devices. Do not share your credentials or let another person use your account.

Contact help@sylloria.com promptly if you believe your account has been used without permission. If you use a third-party sign-in provider, its terms and privacy practices also apply to its service.

4. Limited right to use the Service

Subject to these Terms, Sylloria grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Service for its intended educational purpose.

The Service, including its software, interfaces, designs, text, graphics, branding, trademarks, workflows, and Sylloria-provided materials, is owned by Sylloria or its licensors and is protected by law. Except for the limited right above, no rights are granted to you.

If you privately provide product ideas or suggestions, you permit Sylloria to use them without restriction or compensation. This does not cover your class materials, private study content, public consumer reviews, or complaints, and nothing in these Terms restricts an honest review of the Service.

5. Your content

“User Content” includes files, notes, class information, prompts, messages, answers, feedback, and other material you submit to or create through the Service. As between you and Sylloria, you keep any ownership rights you have in User Content.

You grant Sylloria a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, extract, analyze, format, adapt, and otherwise process User Content only as reasonably necessary to:

• provide and personalize the Service;
• generate study materials, responses, grades, citations, and recommendations;
• preserve requested study history and continuity;
• secure, maintain, troubleshoot, and support the Service;
• enforce these Terms and comply with law; and
• permit service providers to perform these activities for Sylloria.

This license does not transfer ownership of User Content to Sylloria. It lasts while the content is stored in the Service. Limited copies may remain in backups, security records, or legally required records after deletion, as described in the Privacy Policy.

6. Uploads, copyright, and fair use

You are responsible for User Content and for deciding whether you may submit and use it. You represent that you own the content or have the permissions, license, authorization, or other lawful basis needed for Sylloria to process it as described in these Terms.

Educational purpose does not automatically make copying or uploading a copyrighted work lawful. Fair use is a fact-specific legal doctrine. Sylloria does not decide whether a particular upload is fair use and does not grant you rights in textbooks, slides, exams, notes, or other third-party material.

Do not upload content that infringes another person’s intellectual- property, privacy, publicity, confidentiality, contractual, or other rights. Do not upload Social Security numbers, financial credentials, medical records, government identifiers, or other highly sensitive information. You must also follow applicable instructor, course, school, employer, and testing rules.

7. AI and educational limitations

The Service may use artificial intelligence and other automated systems to process User Content and create tutor responses, questions, grades, summaries, classifications, citations, study paths, and other material (“Generated Content”).

Generated Content can be inaccurate, incomplete, misleading, outdated, or unsupported. Source grounding, citations, grading, and confidence signals do not eliminate errors. Review important information against original course materials and instructor guidance. You are responsible for deciding whether and how to use Generated Content.

Sylloria does not guarantee grades, learning outcomes, exam performance, admission, certification, academic credit, or complete topic coverage. The Service is a study aid, not a substitute for an instructor or professional advice. Do not rely on it for medical, legal, financial, safety-critical, or emergency decisions.

Subject to these Terms and applicable law, you may use Generated Content for personal study. Generated Content may not be unique, copyrightable, non-infringing, or exclusively owned by you.

8. Academic integrity and acceptable use

You may not use the Service to:

• cheat or obtain unauthorized help on an assessment;
• submit Generated Content as your own work in violation of applicable rules;
• obtain, upload, distribute, or reconstruct restricted exams or answer keys;
• impersonate another person or misrepresent authorship;
• violate law or another person’s rights;
• submit unlawful, abusive, exploitative, or harmful content;
• exploit or endanger minors;
• transmit malware or harmful code;
• access accounts, systems, data, or networks without authorization;
• bypass authentication, safety controls, or usage limits;
• scrape, crawl, bulk download, or automate access without our permission;
• reverse engineer or extract non-public Service components, except where law prohibits that restriction;
• use the Service or its output to build or train a competing model or service; or
• interfere with the Service or another person’s use of it.

We may investigate misuse and preserve or disclose information when reasonably necessary to enforce these Terms, protect the Service, or comply with law.

9. Sharing and public study links

Private account content is not public by default. If the Service lets you publish or share a study link, anyone who receives the link may be able to access the selected experience. Do not publish a link unless you have the rights and permission needed for the material it makes available.

People who use public study links must follow these Terms. Sylloria may use a pseudonymous browser identifier and store chat, quiz, and usage activity for the public experience. The creator may receive aggregate activity and topic information, as explained in the Privacy Policy.

10. Third-party services and privacy

The Service relies on third-party hosting, authentication, storage, email, analytics, and AI providers. Their services may be unavailable or may change. When you choose a third-party sign-in or follow an external link, that third party’s terms and privacy policy apply to its service.

Sylloria is not responsible for third-party services that it does not control. Nothing in this section limits obligations that cannot legally be disclaimed. Our Privacy Policy explains how we collect, use, disclose, and retain personal information.

11. Copyright complaints

If you believe material available through the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to help@sylloria.com.

We may remove or restrict material in response to a valid notice and may terminate repeat infringers where appropriate. Counter-notices must satisfy 17 U.S.C. § 512(g).

12. Fees and subscriptions

The waitlist and current pilot do not require payment. If paid features launch, the offer shown before purchase will state the price, billing interval, automatic-renewal terms, taxes, cancellation method, and refund policy. Those terms will become part of these Terms.

Sylloria will not charge you without clear notice and authorization. Paid features may be subject to additional terms presented with the offer.

13. Suspension and termination

You may stop using the Service at any time and may request account closure at help@sylloria.com. The Privacy Policy explains how deletion and retention apply.

We may limit, suspend, or terminate access if we reasonably believe you violated these Terms, created legal or security risk, failed to pay an applicable fee, or could harm users, Sylloria, or third parties. When reasonable, we will provide notice and an opportunity to address the issue.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SYLLORIA AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT CONTENT WILL BE PRESERVED; OR THAT ANY OUTPUT, CITATION, GRADE, RECOMMENDATION, OR STUDY PATH WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE.

Some jurisdictions do not allow certain disclaimers, so some of this section may not apply to you.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYLLORIA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, GOODWILL, ACADEMIC OPPORTUNITY, OR USE, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID SYLLORIA DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US$100.

These limitations do not apply to liability that cannot be limited by law.

16. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Sylloria and its affiliates, officers, employees, and agents from claims, liabilities, damages, losses, and reasonable costs arising from your User Content, violation of these Terms or another person’s rights, or unlawful or unauthorized use of the Service. This section does not require indemnification for Sylloria’s own unlawful conduct and does not apply where prohibited by law.

17. Disputes

Before filing a claim, you and Sylloria agree to send written notice describing the dispute and requested relief and to try in good faith for 30 days to resolve it informally. Nothing in these Terms limits non-waivable consumer rights or your ability to contact a government agency.

18. Changes to these Terms

We may update these Terms. The revised Terms will state a new effective date. If a change materially affects your rights, we will provide additional notice through the Service, by email, or as required by law. We may require acceptance of materially revised Terms before continued account use.

19. General terms

These Terms and incorporated policies are the entire agreement between you and Sylloria about the Service. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A waiver must be in writing. You may not assign these Terms without our written consent. We may assign them in connection with a merger, financing, reorganization, or sale of assets, subject to applicable law.

You agree to receive account, security, legal, and other Service notices electronically. You may not use or export the Service in violation of U.S. export-control or sanctions laws.

20. Contact